Privacy Policy Gritfire

This privacy policy applies to personal information and data collected at the www.gritfire.com website, and to personal information and data collected by GRITFIRE, LLC ("GRITFIRE") on its own or on behalf of third parties in connection with its business activities, products, services or any activities or features or uses of www.gritfire.com (collectively the "Services"). GRITFIRE is committed to protecting the privacy of users of the Services. GRITFIRE does however gather certain types of information about the users of the Services, and wants users to fully understand the terms and conditions surrounding the use of the information we collect. The following discloses our information gathering and dissemination practices for the Services. If users are using or receiving any of the Services through any party other than GRITFIRE, that is a customer of or has a contract with GRITFIRE, this privacy policy does not supersede the terms of any agreements between GRITFIRE and any other party.

1. Information GRITFIRE collects.

Users can visit the public or "free" sections of our websites without identifying themselves or volunteering personal information. But to otherwise utilize the Services and associated features, a user must first register with GRITFIRE. When a user registers, we may request certain personal information, including, but not limited to, contact information, such as the users name, mailing address, telephone number, e-mail address, credit/debit card information, transactional payment information, and demographic information such as age, and gender.

2. Purposes of Data Collection

GRITFIRE gathers, collects, stores, organizes, and retrieves information and data about users of the Services both collectively and individually. For example, we gather what areas of our websites users visit most frequently, what Services users access most often, and trends or patterns in responses to questions. GRITFIRE automatically logs IP addresses, session sources, and other data which tracks users' access to the Services. We analyze these logs for sales and marketing purposes, as well as for system performance monitoring. These logs are analyzed for the aggregate trends and patterns they reveal about users of the Services, not for the behaviors of individual users. This information provides us with aggregate data that GRITFIRE may use to improve the Services. GRITFIRE also gathers personal information about users of the Services individually, for example for provision of customer service and support, billing, security, compliance with the GRITFIRE Subscriber Agreement, network management, user surveys, sales management, sales support, newsletters, marketing, user group memberships, event registrations, sponsorships, offers of related products and services, and other exchanges of information.

3. What GRITFIRE does with the information it collects.

In addition to the foregoing, GRITFIRE may use aggregated personal information to determine the demographic composition of our user base and to distribute statistics and general marketplace information about GRITFIRE. This aggregate information does not identify specific users.

Certain non-personal information regarding users is recorded by the standard operation of the Internet servers hosting the Services. This information is primarily used to provide users of the Services with an enhanced online experience. GRITFIRE may disclose aggregated user statistics in order to describe the Services to prospective partners, advertisers, purchasers, and other third parties, and for other lawful purposes.

Some features of the Services may be offered in conjunction with an unaffiliated third party, such as another entity or brokerage offering the Services and contracting with GRITFIRE as a vendor to provide the Services to users. In order to provide the Services, it may be necessary for either users or GRITFIRE to share personal information of users with unaffiliated third parties. If a user does not want his or her information to be shared, the user can choose not to allow the transfer by not using the Services, or by following the opt-out procedures identified in section 5 below.

Also, please be aware that advertisers or websites that are linked to the Services may collect personally identifiable information about users. The information practices of those websites linked to the Services are not covered by this privacy policy and GRITFIRE is not responsible for the privacy practices or the content of such websites.

GRITFIRE utilizes other companies to provide limited services on its behalf, including but not limited to customer support, web analytics, coordination of mailings and event management. These companies are permitted to access only the information they require to perform those services. GRITFIRE requires these companies to maintain the confidentiality of any personal information and data and prohibits them from using the information for any other purpose than the purpose for which it was collected.

The personal information and data of users of the Services supply to GRITFIRE may also be given, sold, rented, loaned, disseminated, or disclosed to third parties outside of GRITFIRE for sales and marketing purposes and solicitations. If a user does not want his or her information to be shared, the user can choose not to allow the transfer by not using the Services, or by following the opt-out procedures identified in section 5 below. We are not responsible, accountable, or liable for what any third parties do with such user personal information and data.

The personal information and data users of the Services supply to GRITFIRE may also be given, transferred, disseminated, or disclosed to third parties under special circumstances, such as when we believe in good faith that disclosure is reasonably necessary to (i) comply with legal process, (ii) enforce any terms of use of the Services, (iii) respond to claims that any content provided by using the Services violates the rights of third parties, (iv) protect the rights, property, or personal safety of GRITFIRE, its users, or the public, (v) enter into or comply with a contract, or (vi) complete an audit of any kind. We are not responsible, accountable, or liable for what any third parties do with such user personal information and data.

Before any user's personal information or data will be transferred by us to third parties for commercial purposes, including for sales and marketing, we will first obtain from the third party a statement and assurance that it too abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union and Switzerland, or in the alternative we will obtain a written agreement from the third party that it will adhere to such safe harbor framework and principles.

4. What is a cookie?

A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information that allows a website to track the pages you've visited. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. GRITFIRE uses cookies to tell when a user is a repeat visitor and to let us know how the user found the site. They also allow us to automatically link users to their personalized accounts. When you subscribe and/or create an account, GRITFIRE may use a cookie to store a unique, random code. GRITFIRE only uses this code to identify you anonymously in our database and to track the pages you visit on our site. This helps us better understand and improve areas of the site that our users find valuable. GRITFIRE also uses this code to enable you to enter various Services areas without having to log in each time. Some of the services will not work if you have cookies disabled.

5. User Options -- Opt-Out

Users of the Services should contact us at the address below with any questions about the information that we collect from users. Users may opt out of receiving any future direct marketing or promotional electronic mailings from GRITFIRE by following the unsubscribe procedures indicated in the mailing. Additionally, if a user does not want his or her information to be shared, users may opt out of the sharing by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it., indicating that he or she wishes to opt out.

6. User Access to Information

GRITFIRE offers users the ability to edit, correct, or change the information and data collected during sign up or registration. Users may change this information at any time and as often as necessary by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it..

7. Security

All user personal information is stored on servers at a location designed specifically to ensure that no unauthorized individuals have access to the server or its data. We also have appropriate managerial procedures in place to safeguard the information we collect.

8. European Union Data Protection for Residents of the EU or Switzerland

If a user resides in the European Union or Switzerland, upon sign up or registration that user will be indicating his or her explicit consent that the personal information and data such user has provided may be transferred and stored in countries outside the EU and Switzerland, including the United States. If such a user that resides in the European Union or Switzerland, fails or refuses to provide such consent, such user may not be permitted to access the Services for which user sign up or registration is required. GRITFIRE abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union and Switzerland. In order to comply with the European Union's and Switzerland's Safe Harbor Principles, GRITFIRE commits to the resolution of complaints about user privacy and our collection or use of user personal information. We have committed to resolve any complaints by European Union or Swiss citizens relating to this Privacy Policy, which cannot be resolved directly with our company, through BBB EU Safe Harbor, a dispute resolution procedure administered by the Council of Better Business Bureaus, Inc. If you reside in the European Union or Switzerland and do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by GRITFIRE, Inc., please visit the BBB EU SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.

9. Complaints and Dispute Resolution for Residents outside of the EU and Switzerland

If you reside outside of the EU or Switzerland and have any complaints about this privacy policy, or related to your personal information and data, please contact us at the address and contact information in Section 12 below.

10. User Consent

By using the Services, users signify their assent to this privacy policy and to the collection, use and dissemination of their personal information and data, including to third parties, as described herein, and for the purposes described herein. If a user does not agree to this policy, or to the collection, use and dissemination of their personal information and data, including to third parties, as described herein, and for the purposes described herein, he or she should not use the Services or the website www.gritfire.com, or follow the opt-out procedures identified in section 5 above.

11. Changes to Privacy Policy

If GRITFIRE changes this privacy policy, we will post those changes at www.GRITFIRE.com/privacy-policy so that users will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. Continued use of the Services and the website www.gritfire.com by a user following the posting of changes to these terms will likewise mean the user accepts those changes.

12. Contact Us

If you have any questions or complaints regarding this policy, please contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Revision Date: 4/9/2014

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