1. Information GRITFIRE collects.
Users can visit the public or "free" sections of our websites without identifying themselves or volunteering personal information. But to otherwise utilize the Services and associated features, a user must first register with GRITFIRE. When a user registers, we may request certain personal information, including, but not limited to, contact information, such as the users name, mailing address, telephone number, e-mail address, credit/debit card information, transactional payment information, and demographic information such as age, and gender.
2. Purposes of Data Collection
GRITFIRE gathers, collects, stores, organizes, and retrieves information and data about users of the Services both collectively and individually. For example, we gather what areas of our websites users visit most frequently, what Services users access most often, and trends or patterns in responses to questions. GRITFIRE automatically logs IP addresses, session sources, and other data which tracks users' access to the Services. We analyze these logs for sales and marketing purposes, as well as for system performance monitoring. These logs are analyzed for the aggregate trends and patterns they reveal about users of the Services, not for the behaviors of individual users. This information provides us with aggregate data that GRITFIRE may use to improve the Services. GRITFIRE also gathers personal information about users of the Services individually, for example for provision of customer service and support, billing, security, compliance with the GRITFIRE Subscriber Agreement, network management, user surveys, sales management, sales support, newsletters, marketing, user group memberships, event registrations, sponsorships, offers of related products and services, and other exchanges of information.
3. What GRITFIRE does with the information it collects.
In addition to the foregoing, GRITFIRE may use aggregated personal information to determine the demographic composition of our user base and to distribute statistics and general marketplace information about GRITFIRE. This aggregate information does not identify specific users.
Certain non-personal information regarding users is recorded by the standard operation of the Internet servers hosting the Services. This information is primarily used to provide users of the Services with an enhanced online experience. GRITFIRE may disclose aggregated user statistics in order to describe the Services to prospective partners, advertisers, purchasers, and other third parties, and for other lawful purposes.
Some features of the Services may be offered in conjunction with an unaffiliated third party, such as another entity or brokerage offering the Services and contracting with GRITFIRE as a vendor to provide the Services to users. In order to provide the Services, it may be necessary for either users or GRITFIRE to share personal information of users with unaffiliated third parties. If a user does not want his or her information to be shared, the user can choose not to allow the transfer by not using the Services, or by following the opt-out procedures identified in section 5 below.
GRITFIRE utilizes other companies to provide limited services on its behalf, including but not limited to customer support, web analytics, coordination of mailings and event management. These companies are permitted to access only the information they require to perform those services. GRITFIRE requires these companies to maintain the confidentiality of any personal information and data and prohibits them from using the information for any other purpose than the purpose for which it was collected.
The personal information and data of users of the Services supply to GRITFIRE may also be given, sold, rented, loaned, disseminated, or disclosed to third parties outside of GRITFIRE for sales and marketing purposes and solicitations. If a user does not want his or her information to be shared, the user can choose not to allow the transfer by not using the Services, or by following the opt-out procedures identified in section 5 below. We are not responsible, accountable, or liable for what any third parties do with such user personal information and data.
Before any user's personal information or data will be transferred by us to third parties for commercial purposes, including for sales and marketing, we will first obtain from the third party a statement and assurance that it too abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union and Switzerland, or in the alternative we will obtain a written agreement from the third party that it will adhere to such safe harbor framework and principles.
4. What is a cookie?
5. User Options -- Opt-Out
6. User Access to Information
All user personal information is stored on servers at a location designed specifically to ensure that no unauthorized individuals have access to the server or its data. We also have appropriate managerial procedures in place to safeguard the information we collect.
8. European Union Data Protection for Residents of the EU or Switzerland
9. Complaints and Dispute Resolution for Residents outside of the EU and Switzerland
10. User Consent
12. Contact Us
Revision Date: 4/9/2014